Refund policy

We do not accept returns due to personal reasons, so please understand this in advance.
If you wish to request a refund for defective items, please contact us via the inquiry chat within 3 days of receiving the product.

※ Please note that defective items that do not meet the following conditions will not be accepted:

• Items received more than 3 days ago
• Used items
• Cases where the order recipient and delivery address differ, except for defective items

The process is as follows:

1. Send the following information via the inquiry chat within 3 days of receiving the product:

• Your name
• Your home address
• Your email address
• Product name and number
• Details of the defect (please attach a photo in case of damage)
• Order number (as shown in the order confirmation email)

1. Once your inquiry has been confirmed, we will guide you through the refund process.

[About Order Cancellations]
Cancellations are not accepted after payment has been completed.